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Bre
Mentor

Bill issue over due payment

Bill issue 

Just had a email saying £22 is over due but yet states on my app it was paid on 15th of march so how am I over due with my payment ?? 

1 ACCEPTED SOLUTION
Bre
Mentor

Ps I was only connected on the 14th 

View solution in original post

4 REPLIES 4
Bre
Mentor

Ps I was only connected on the 14th 

gavs82008
Legend 5
Legend 5

@Bre 

Why did you mark your own post as a solution where you were only telling us when you went live 🤔

FYI that I do not work for NOW, just a NOW customer trying to help
Bre
Mentor
I wasn't ment to press it mate
gavs82008
Legend 5
Legend 5

@Bre 

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

You want the bit for “Check my payments”

Otherwise call the number.

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485
FYI that I do not work for NOW, just a NOW customer trying to help