Bill increase…?

[Angus]

Hi. My broadband and calls package has increased by £3.50 but I’ve had no indication of why this is.

Can anyone explain this increase?

Thanks

[gavs82008]

@Angus 

This has been discussed many times before. You should have received an email notification (check your spam etc).

It is however the first price increase for NOW broadband in a few years. 

If you want you can call up and have a moan to see if you can get a new deal. See link for number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Geo]

Mine too and I’ve had no letter or email or any contact as to why it’s increased I’ve also had a payment today try to come out of £8:34 and not a clue what that’s for 

[gavs82008]

@Geo 

Call the broadband team as it won’t get sorted on here. See link for number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[chilli2]

Email would have been from Sky ( nows parent) and not from Now

From Sky

subject your now membership is changing

[Alireza]

I have the same problem and nobody didn't responsible!