28-07-2020 10:54
Hi,
I’ve been getting charged for the last few months (only just realised as I checked bank accounts) £7 has left my account a few times even tho I have 2 different 6 month passes on. Can this please get sorted as I don’t use it anywhere near enough where I’d pay for it.
Can this please get sorted ASAP!
Many Thanks
Ryan
28-07-2020 11:11
@Anonymous User
Best is to firstly check there are no duplicate accounts with the same payment details.
https://help.nowtv.com/article/find-an-account
Secondly fill this form out with all relevant information.
https://account.nowtv.com/payments/query/incorrect-charge
28-07-2020 21:47