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Niel
Newbie

Bereavement department

Is there a bereavement department? I am unable to find any links or email contact details for it.

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Niel 

Assuming this is what you’re after?

https://help.nowtv.com/article/let-us-know-account-holder-has-died

FYI that I do not work for NOW, just a NOW customer trying to help

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Niel 

Assuming this is what you’re after?

https://help.nowtv.com/article/let-us-know-account-holder-has-died

FYI that I do not work for NOW, just a NOW customer trying to help
Niel
Newbie

@gavs82008 thanks for info, been going around in circles. Why can't they just have an email address for this.

gavs82008
Legend 5
Legend 5

@Niel 

Would say there is no email address there due to the fact dealing with live chat for TV or call centre for broadband is the quickest way to deal with it.

The detail they have put in the TV part for live chat is the best they have compared to other pages I have seen.

FYI that I do not work for NOW, just a NOW customer trying to help