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Anonymous User
Not applicable

‎09-02-2022 19:04

Being undercharged

So I'm meant to be charged £21 for my broadband deal. However, only £2 has been taken from my payment account. I have a direct debit set up and the details are correct. My Tv memberships go out of the same account without issue 

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎09-02-2022 19:31

@Anonymous User 

Would love to say the £2 for broadband sounds like a perfect deal! Although I fear it could be a fault?

 

Give the broadband team a call to see what is happening. Number found in my signature below.

FYI that I do not work for NOW, just a NOW customer trying to help
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