09-05-2018 14:54
Solved! Go to Solution.
09-05-2018 22:22
@Anonymous User If you click on "my account" at the top and select "my passes" from the drop down list, you will find a form to fill out. It sounds like the cancellation didn't go through properly.
Did you get an email to say cancellation successful?
09-05-2018 18:28
@Anonymous User Just checking but did you cancel the pass before the trial was due for renewal?
09-05-2018 22:00
09-05-2018 22:22
@Anonymous User If you click on "my account" at the top and select "my passes" from the drop down list, you will find a form to fill out. It sounds like the cancellation didn't go through properly.
Did you get an email to say cancellation successful?
09-05-2018 22:40
09-05-2018 22:42
@Anonymous User Feel free to reply back if you need more help. 😉