Why are now tv taking payment for services 7days before they are due and wondering why they are not being paid,
Solved! Go to Solution.
@Case
Is this TV memberships or broadband?
View solution in original post
Tv membership
What TV memberships do you have?
All memberships are separate and can come out on different days.
Cinema entertainment and boost it says they are all due on the 28th of each month but they have applied for them early this is not the first time seems to be a regular thing
Use this link to make sure there are no duplicate accounts with the same payment details.
https://help.nowtv.com/article/find-an-accountIt is possible there is a glitch on your account though. Worth highlighting the issue with staff via live chat, just make sure to click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
Ok many thanks for your help
