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Reudl
Advocate

BT spelt name wrong

Hello,

I signed up to BT broadband as apart of it I am supposed to get NowTV included. Except they spelt my name wrong on my email so its not linked.

I have changed my name with BT but I now need to get my bt account linked to my nowtv account.

Thanks in advance

1 Solution
schnapps
Legend 5
Legend 5

Hi @Reudl 

 

Would have thought if you are a BT TV customer with the NOW bolt on packages you will need to get in touch with BT Support.

 

How to contact BT in the link below.

 

https://help.nowtv.com/article/contact-bt 

 

Also if you haven't done it already, maybe post the question over on the BT TV Community Forum.

 

 

View solution in original post

1 Reply
schnapps
Legend 5
Legend 5

Hi @Reudl 

 

Would have thought if you are a BT TV customer with the NOW bolt on packages you will need to get in touch with BT Support.

 

How to contact BT in the link below.

 

https://help.nowtv.com/article/contact-bt 

 

Also if you haven't done it already, maybe post the question over on the BT TV Community Forum.