27-12-2021 13:19
My broadband live date was delayed by about a week and a half. When I looked into this the NOWTV guidance said I would be auto compensated for this delay however I haven’t received any credit to my account and have been being charged normally.
its almost impossible to talk to NOWTV so was wondering how I am meant to progress with this??
27-12-2021 13:24
Hi @Anonymous User
Has it been more than 30 days since NOW said you was entitled to Broadband Auto Compensation ?
27-12-2021 13:27
Hi @Anonymous User
Here's the communication methods on how to contact the NOW Broadband Team.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
03-08-2022 24:47
I have never dealt withbANY buisness as appalling at this. Honest invoke your 14 day cooling off period and walk. Disgusting.