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Anonymous User
Not applicable

‎22-02-2019 15:52

Anyway to get a refund?

Cancelled my subscription today as I haven't been using it but realised after I had cancelled it I had already been charged, any way to get the money back?

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commanda6
Legend 5
Legend 5

‎22-02-2019 15:56

@Anonymous User wrote:

Cancelled my subscription today as I haven't been using it but realised after I had cancelled it I had already been charged, any way to get the money back?

Hi @Anonymous User 

 

There is a method for requesting refunds fill in the form at the link below. Remember to give as much detail as you possibly can.

 

https://account.nowtv.com/payments/query/incorrect-charge

 

Hope this helps Smiley Happy

 

 

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
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