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Anonymous User
Not applicable

Always the same

For about 2 months I have sane issue.

I turn on a movie on my ps4 in thenNowTv app and it runs fine.... then I change a movie like batman begins and I get 90 stream quality. For so many movies I get perfect stream but then for a few random ones it is 90.

Why is this? I see many others complaining of same issue but nobody is answering anyone. It's so frustrating when the company doesn't explain and issue. Just get told it's our internet connection over and over. You explain how everything else is streaming perfect but still they have no answer.

Just fix the G** D*** issue please. 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Pop onto Live Chat

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

FYI that I do not work for NOW, just a NOW customer trying to help