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Add/change account holder

Is it possible to add my housemate's name on the bill? Or change the account holder from me to him? Or do we have to cancel the current contract and create another one where he is the account holder?

He would like to have a bill in his name

 

Cheers,

Dan

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Re: Add/change account holder

Hi @diorga 

 

NowTV don't offer joint bills or the option to transfer any existing bill over to somebody else from my understanding.

 

So you would have to cancel your account and your housemate will have to setup and create a new account in his name.

 

If it's a NowTV Broadband account then you will need to notify and get in touch with the Broadband Team, should it be TV passes then you can cancel each pass separately by going to My Account > Passes & Vouchers whilst logged on here (just follow the on screen instructions where there is approximately 4 steps to cancel a pass).

 

More information below about cancelling either the Broadband or TV service.

 

https://help.nowtv.com/article/how-do-i-cancel-broadband

 

https://help.nowtv.com/article/how-do-i-cancel-now-tv

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