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Steven_mckinlay
Advocate

Activation come and gone....

17th May activation date for broadband

No tone on line since 17th May, 

2 calls to nowtv, both times case transferred to tier 2. 

2nd call prioritised tier 2 investigation for today 25th, 8 days past activation date with bugger all service.

Waited alday today for tier 2 communication, staring at a god damn router orange light. Green! Nope orange.

 

Anyone one got a clue?

 

Line was fine now nothing. Nowtv blaming openreach, can't speak to openreach. Nowtv tier 2 no contact. 

Now 21:52.

No communication from nowtv. 

Possibly tomorrow? 26 may. Fingers crossed eh. 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Steven_mckinlay 

Replied to the other thread you started.

https://community.nowtv.com/t5/Setup-Performance/17th-May-activation-2-calls-tech-2-no-tone/m-p/5813...

FYI that I do not work for NOW, just a NOW customer trying to help