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Anonymous User
Not applicable

Account not Recognised

I've just created a new login for now TV and redeemed my entertainment pass code I won from a McDonald's but when I try to login it's saying that my account isn't recognised. 

I also never received order confirmation to my email.

I tried using the code on a existing account but it's saying it's already in use so I know the account was set up but I can't login to it.


Can anyone advise please