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Anonymous User
Not applicable

Account issues

Hi,

 

We have been with NowTV for years with entertainment, movies and boost and for some reason our account has just gone to having none of these. When we go to select a film it says about buying the cinema package add on even though we should already have all this.

 

Somethings gone wrong with out account.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

It’s possible you have been logged out of the device.

 

When you scroll to the bottom to see “your account” does it show your logged in?

FYI that I do not work for NOW, just a NOW customer trying to help