07-06-2020 5:35
I have cancelled numerous passes as I now have virgin tv but you guys think it’s ok to keep signing me up every month when I cancel????
as soon as I cancel the pass you sign it back up again within a day and take full f Ing payment.
I want all my money back NOWWWWWWWWW
And I want the whole account deactivated.
09-06-2020 8:57
@Anonymous User
This is a customer forum, so I can provide some links that should hopefully help out.
Account finder, will locate any other accounts what have the same payment details
https://help.nowtv.com/article/find-an-account
Incorrect charge, a possible way of getting a refund.
https://account.nowtv.com/payments/query/incorrect-charge
Fill this form out that you want to make a complaint re the passes etc.
https://help.nowtv.com/complaints/tv
10-06-2020 15:31
@Anonymous User
Run, don’t walk, to My Account/Settings & PINs/ Payment PIN and set one.