6 month free pass but already have existing pass

[Anonymous User]

Hi folks

I have signed up for NOW broadband and have been given a free 6 month entertainment pass as part of the offer.

However I already have an active pass (bought a 12 month one on Black Friday) so still have months to run. Don't really want to lose the pass.

I assume the new one can't be stacked yet

 I've had an email asking me to claim the pass but holding back just now.

Will I need to get in touch with them?

Thanks

[schnapps]

Hi @Anonymous User 

If your existing entertainment offer has 30 days or less left before the 31st of May 2019, then you should be able to redeem the 6 month entertainment offer that comes with the Broadband & Telephone package.

T&C's with regards to the free 6 month entertainment pass copied and pasted below.

NOW Broadband and 6 month Entertainment Pass Offer:18+. UK Only. Upon confirmation of your Broadband order, you will be sent an e-mail to redeem the 6 Month Entertainment Pass. Ongoing broadband subscription required to be entitled to the 6 Month Entertainment Pass. After 6 months, the Entertainment Pass renews at its then-standard price (currently £7.99 per month), unless cancelled. Existing Entertainment customers can only redeem this offer in the final 30 days of their current entitlement. You can cancel your Entertainment pass at anytime. Entertainment Pass voucher must be redeemed by 31/05/19.