cancel
Showing results for 
Search instead for 
Did you mean: 
mjlee89
Newbie

6 month Entertainment pack not working

I've paid £23.97 for 6 months entertainment but when I got to passes it just says start free trial and if I try to start a program it just takes me to the section to start trial. My order reference is 451M136031213. 

 

Thanks

 

Martin

0 Thanks
Reply
1 Reply
schnapps
Legend 5
Legend 5

Re: 6 month Entertainment pack not working

Hi @mjlee89 

 

See if live chat can figure out what's happening where you can't see the 6 month entertainment pass on your account.

 

Also i am assuming you haven't got multiple nowtv accounts and checking for this 6 month pass in the wrong account.

 

Here's a link to live chat.

 

https://help.nowtv.com/contact-us/managing-my-devices

0 Thanks
Reply