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Anonymous User
Not applicable

3 times charged

Hi,

I am a new customer. I havent yet got the broadband at my place. while I was making the order. I have been charged £6 (5+1) from two different cards (as first one seemed declined but later charged). Yesterday again I have notice they charged another £5. I am really confused what's going on. I need a solution ASAP.

 

Best Regards,

Morsel

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Best to call the team and bring it up with them, number in the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help