09-02-2018 14:18
I got an email offering me a 3 month cinema pass for the price of 1 month, but each time I click the link, I get to a page that says "We're having trouble with vouchers right now" That message has been there for the past 2 days. I can I claim my offer?
Solved! Go to Solution.
10-02-2018 12:06
09-02-2018 14:20
@Anonymous User
Welcome to the forum. You'd need to contact live chat for that and hopefully they can help you get the offer.
You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
09-02-2018 14:23
Hi @Anonymous User
Have a read of this thread below, where the Forum Community Manager as asked customers having difficulties applying their email offer to contact live chat.
https://community.nowtv.com/t5/Cinema/3-months-for-the-price-of-1-Win/m-p/456701#M12595
Here's a link to live chat, click on the drop down arrow below Anything else to reveal the live chat button.
10-02-2018 12:06
18-02-2018 9:41
Still waiting for a reply. I don't think it is ever going to happen.
18-02-2018 16:55
Had the same 'deal', same issue with the code not working, live chat get emil to contact saying 'they'll definately sort it' email support eventually get in touch, and then tell me to contact live chat, tell them been there done that, not going 'round in circles. email support then give me a phone number for CS who will 'apply code' for me. phone numbergoes to Sky who claim to have no access & nothing to do with Now. utter joke.
02-04-2018 12:50