@Anonymous User
Welcome to the forum. You should be able to see what your payments are for on your My Account > My Payments page
https://account.nowtv.com/payments
If you can't see all the payments there they might be coming from a different account instead. If things don't look right try popping onto live chat and see if they can help. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
