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wristtattoo
First Poster

3 Months for the price of 1 offer cancellation

I would like to cancel my 3 Month for £7.99 offer before December 30th and I’m getting emails to update my card details. Do I have to enter another card in order to cancel my account? Because I’d simply like to cancel my account without the fear of having another £7.99 taken out of my account. 

I’m only cancelling because I have barely used NowTV.

Thanks all.

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schnapps Legend 4
Legend 4

Re: 3 Months for the price of 1 offer cancellation

Hi @wristtattoo

When you go to My Account > Personal Details on here are your bank card and billing details up to date ?

If not and you don't want to continue with the nowtv service and there is no cancel button next to any active nowtv passes under My Account > Passes & Vouchers (but it does show the 3 months for £7.99 under My Account > Bills & Payments).

Then i would suggest contacting live chat or alternatively drop them a message on this link below.

https://help.nowtv.com/contact-us/managing-my-devices