08-06-2022 8:22
I opted for the £1 cinema package for two months I have been charged both months but haven’t had access to the cinema package!
I can’t get through to anyone to query can someone tell me how I talk to customer service.
thanks in advance
08-06-2022 9:16 - edited 08-06-2022 9:18
https://help.nowtv.com/article/how-to-contact-now
From here, you can contact Now via Live Chat.
Or for Broadband customers only with Broadband-related issues only, via telephone.
Avoid ‘Get Help Quickly’ on this screen. This leads to the Nowbot, an AI bot that would assist you in navigating the Help very nicely; but you are already beyond that.