03-05-2022 13:37
Just got my first phone bill. I have anytime free for 12 months. I rang an 0345 number on the 17th April, which on the bill, said it was free and I wasn't charged. I rang the same number 4 days later and was charged £4.80 for it!! On the anytime package, are some 0345 free and others not?
Solved! Go to Solution.
03-05-2022 13:40
That sounds rather odd!
If I were you I’d call the broadband team to see what they can do.
Number in the below link.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
03-05-2022 18:26
Oh yeah good point. Completely forgot about the 1 hour limit!
Thanks for jumping in 😎