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NOW TV Community - Rules of the Road

1. Your acceptance of these Rules of the Road

These Rules of the Road govern your use of the Now TV Community Forum (the “Forum”). By using the Forum, you agree to be bound by the terms and conditions set out in these Rules of the Road.

If you don’t want to be bound by these Rules of the Road, you should not use the Forum. We may change these Rules of the Road from time to time, so please check back regularly.

As part of our commitment to ensuring the Forum is one you want to visit time and time again, we welcome your comments on any of the policies or rules set out below, so feel free to post here in the Community with any comments or suggestions


2. Acceptable Use

You agree that any use by you of the Forum shall be in accordance with the following conditions:


2.1  you will not post or transmit through the Forum any defamatory, threatening, obscene, harmful, pornographic or otherwise illegal material or material which would violate or infringe in any way upon our rights or those of others (including intellectual property rights, rights of confidentiality, or rights of privacy) or cause distress or inconvenience. You must not express opinions that are vulgar, crude, sexist, racist, or make unproven or unfounded allegations (especially of wrongdoing) or otherwise make comments which are offensive. Always treat other Forum users with respect.


2.2 You must not upload, post, or otherwise transmit any content that includes any of the following inappropriate content:

a) Any personal information belonging either to wither you or another person, such as full name, address, phone number, email address;

b) Spam, such as advertisements for other web sites and services, or other commercial solicitation; chain letters, pyramid schemes, polls or petitions;

c) Flooding the forum boards with excessive posts, meaningless posts, posts unrelated to the topic or padding posts;

d) Discussions that veer off topic, are unrelated to resolving the issue at hand, are repetitive or campaigning, that promote products or services from other providers, or abuse any company or product;

e) Repetitive or continuous complaints about Now TV or Sky policy;

f) Discussions of moderator actions on the boards. If you need to comment on a moderator action, please private message any administrator/moderator;

g) Posting or transmitting any information or software containing a virus, worm, Trojan horse, or other damaging or destructive component;

h) Posting a link directing users to any information or content that, if posted on the Forum, would constitute a violation of the Rules of the Road or other Terms of Use which relate to Now TV or Sky. Sky is not responsible for the content of any third party websites and users use of any hypertext links posted on the forum at their own risk.

i) Attacks, including "Flaming", of another user in such a way as to incite or perpetuate arguments or conflict; creating usernames to attack other users' identities; impersonating other individuals or falsely representing one's identity or qualifications; posts made under secondary user names or other aliases for the purpose of either endorsing or denigrating others; posts that breach any participant's privacy by including name, address, phone, email address, or any other identifying information.

j) Include URLs of third party websites which may contain offensive or illegal material

k) Postings that break the law, or encourage/support breaking the law. This includes libel, contempt of court and breach of copyright.

l) Discussions regarding active UK court cases

m) Advice that would or is likely to result in a breach of any Sky product or equipment warranties or abuse of Now TV’s service or content or circumvention of any of Now TV’s safeguards or digital rights management controls;

n) Advice that, if followed, could result in bodily injury, harm or an offence.


2.3 You must not evade bans or suspensions or otherwise disregard directions from moderators or administrators.


2.4 You agree not to use the Forum or Now TV website (or any part of it) to:

a) Solicit personal information, email addresses, contact information, passwords or other personally identifying information

b) Solicit participation in public discussion, debate, comment or activity outside this Forum;

c) Provide false or misleading information about yourself or your business, or create a false identity or use or attempt to use another’s account or identity (including in relation to Sky IDs).


2.5 We reserve the right to manage the postings on the Forum to provide an orderly presentation of this information. To effectively manage the Forum, we may designate employees or others to act as moderators and administrators for the Forum. These moderators are the only representatives of Now TV that are authorised to manage the Forum. Any employees who are not designated as moderators or employees are not authorised to represent themselves on the site as Now TV (or Sky) employees. Authorised employees are distinguished by the use of "Employee" and/or an official Now TV or Sky logo. We are not responsible for content provided by any employee who is not designated as a moderator or an ‘Employee’ for these purposes.


2.6 You must not post or otherwise make available on the Forum any material, which you do not own without the express permission of the owner of the material.


2.7 You will not copy, download, reproduce, republish, frame, broadcast, transmit in any manner whatsoever, any material on the Forum except as is strictly necessary for your own personal non-commercial home use.


2.8 You will not access the Forum by automated means or otherwise for the purposes of scraping, extracting, or otherwise obtaining any material from the Forum (including TV listings) for use within a third party Website or application.


2.9 You will abide by the specific rules of any competition, prize draw or promotion that you participate in on or via the Forum. Unless we tell you otherwise, all promotions, prize draws and competitions offered via the Forum are not open to people resident outside the United Kingdom.


2.10 You will not do anything that affects the operability or security of the Forum or which causes unreasonable inconvenience or offence or disruption to our staff.

3. Third Party Websites

3.1 You acknowledge and agree that we are not responsible for the availability of any third party websites or material you access through the Forum.


3.2 We do not endorse, and shall not be held responsible or liable for, any content, advertising, products or services on or available from such third party websites or material.


3.3 Any dealings between you and any third party advertisers or merchants found on or via the Forum, including payment for and delivery of products, services and any other terms, conditions, warranties or representations associated with such dealings, are made between you and the relevant advertiser or merchant. Therefore, we are not responsible or liable for any loss or damage of any kind incurred as the result of any such dealings. Where purchasing goods or services directly from Now TV or Sky, please ensure you read the relevant terms and conditions or terms of use before entering into any transaction.


4. Intellectual Property

4.1 All copyright, trade marks and all other intellectual property rights in all material or content supplied as part of the Forum shall remain at all times vested in us or our licensors. You are permitted to use this material or content only as expressly authorised in writing by us or our licensors. You will not, and you will not assist or facilitate any third party to, copy, reproduce, transmit, distribute, frame, commercially exploit or create derivative works of such material or content.


4.2 If you become aware of any such distribution or commercial exploitation, you agree to notify us immediately.


4.3 You acknowledge that by posting materials or content on the Forum you grant to us and those who are authorised by us, an irrevocable, perpetual, royalty free, worldwide permission to use the materials both within the Forum and in any other manner. The permission extends to copying, distributing, broadcasting, and otherwise transmitting, adapting and editing the materials.


5. Liability for and information provided on the Forum

5.1 Material and content which is posted on any bulletin boards or chat forums is written by users and we are not responsible for and do not endorse such material. We reserve the right to monitor the contributions made and may respond to or comment upon communications made by you and edit, refuse to post, or remove any content from the Forum in our absolute discretion. No failure to remove particular material constitutes an endorsement or acceptance of it by us.


5.2 We will not be held responsible or liable for the content, accuracy, timing or reliability of any information or statements contained within the Forum, or for statements, advice and/or opinions made or given by other Forum users in the Forum (except as required by law). If you have any claim arising from the actions or statements of another user, you agree to pursue such a claim only against that user and not from us.


5.3 We will endeavour to provide the Forum using all reasonable care. Except as required by law, we will not be responsible or liable for the quality, accuracy or fitness for a particular purpose of the Forum and do not promise that the material contained in the Forum, or any of the functions contained in the Forum or its server will operate without interruption or delay or will be error free, free of viruses or bugs or is compatible with any other software or material.


5.4 We will be liable for any fraudulent misrepresentations we make and for any death or personal injury caused by our negligence. We will not be responsible or liable to you for any other loss or damage that you or any third party may suffer as a result of using or in connection with your use of the Forum.


6. Safety

We give our ongoing commitment to ensuring through our policy of safety that you can use the Forum with confidence. When using the Forum, in particular any bulletin boards or chat forums, you should always take the following precautions:


6.1 keep your identity private. Do not give out your full name, postal address, telephone number, e-mail address, the name of your school or any other information (other than that specifically requested by Us), that could help someone discover your actual identity;


6.2 never meet with someone you met online.


6.3 do not reply to any messages that are hostile, rude or inappropriate, or in any way make you feel uncomfortable.


7. Indemnity

If you are a business user, you agree to indemnify us, and/or our affiliates and our and their officers,

directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Rules of the Road by you or any other liabilities arising out of your use of the Forum.


8. Termination

We reserve the right immediately to terminate your use of the Forum if you breach, or we have reasonable grounds to believe that you are likely to breach, these Rules of the Road or you otherwise engage in conduct which we determine in our sole discretion to be unacceptable.


9. Feedback
Should you wish to make any comments to us about the Forum or if you have any questions relating to the same please contact us using My Ideas.


10. General


10.1 Invalidity or unenforceability
If any court or regulator decides that any provision of these Rules of the Road is invalid or otherwise unenforceable, such provisions shall be severed and deleted from these Rules of the Road and the remainder of these Rules of the Road shall continue to have full force and effect.


10.2 Governing Law
These Rules of the Road and the Forum are governed by English law. Disputes can be dealt with by the English courts.


10.3 Third Party Rights
These Rules of the Road apply between us and users of the Forum. No other person is entitled to benefit under these Rules of the Road.



Corporate Information
Now TV is a trading name of Sky UK Limited (Registration No. 2906991) of Grant Way, Isleworth, Middlesex TW7 5QD.


In these Rules of the Road, "you/your" refers to you, the user of the Forum, and "we/us/our/Now TV" refers to Sky UK Limited.

 These Rules of the Road were last updated on: 17 July 2012