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First Poster
Ljez
Posts: 3
Registered: ‎12-05-2013

How do I activate and start watching on my tv ??

I just paid £9.99 for a 24 skysports pass to watch the spurs game today on my tv at home. How do I activate and start watching ???
NOW TV Team (Retired)
Jay-A
Posts: 2
Registered: ‎09-05-2013

Re: How do I activate and start watching on my tv ??

Hello Ljez,

 

Thank you for contacting NOW TV.

 

To activate your 24 day pass, all you need to do is go onto the channel that you want to watch and click on it. You will be prompted to activate the pass which is stored in your MY TV section.

 

Enjoy the match, hope you get the result you want.

 

Kind Regards

 

Jay A

NOW TV Team

First Poster
Ljez
Posts: 3
Registered: ‎12-05-2013

Re: How do I activate and start watching on my tv ??

Thanks for your fast reply, what do you mean by click on it ? There nothing to click on ???
Geek
walkerx
Posts: 379
Registered: ‎15-10-2012

Re: How do I activate and start watching on my tv ??


Ljez wrote:
Thanks for your fast reply, what do you mean by click on it ? There nothing to click on ???

Hi Ljez,

 

What device are you using to watch the sports on ?

 

If Youview then the feature is currently not available, instead you will need to use a PC/Laptop/Mac/Xbox or Roku

 

Hopefully the sports will arrive later in the year on the Youview platform

 

regards

Walkerx

 

NowTV customer and owner of both BT/Retail Humax Youview boxes

Walkerx

NowTV Customer using Roku 3, NowTV Box and Youview (BT/Retail) Boxes
First Poster
Ljez
Posts: 3
Registered: ‎12-05-2013

Re: How do I activate and start watching on my tv ??

Am just trying to watch it on my tv, am on sky sports 1 and nothing's coming up to press or activate!? Really need it on by 1pm for spurs match. Anyone help please.
NOW TV Team (Retired)
Aaron-S
Posts: 2,005
Registered: ‎31-08-2012

Re: How do I activate and start watching on my tv ??

Hi Ljez,

 

Thanks for gettign back to us.

 

As previously mentioned if you are trying to activate your pass via a YouView box you will not be able to. Instead you will need to sign into the NOW TV website via a PC/Laptop/Mac (you can even do this on your smart phone/iPad), select MyTV from the menu at the top and click on your pass. Once done, you can go back to watching on your prefered  supported device.

 

It is also worth mentioning that we do not support any Smart TV's at this time. If you are still having issues, please specify via which device you are trying to watch NOW TV on your TV.

 

I hope this helps,

 

Aaron

NOW TV Team

Jedi
StuartRogerson
Posts: 1,908
Registered: ‎31-08-2013

Re: How do I activate and start watching on my tv ??