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Anonymous User
Not applicable

Xbox One Robot Check Fail

Tried signing in to the app on Xbox One tonight and my username/email and password are accepted, when it asks me to input the letters to check if I'm a robot or not, it just tells me that my details are wrong and I can't sign in, but I've logged in to NowTV.com with the same details without issue, even when that asked if I was a robot

It's working on AppleTV and iPhone so is this just a Microsoft thing? I've deleted the app and reinstalled it, I've switched off the xbox and logged back in but still nothing, I assure you I'm not a robot, but it's been going on that long that it's getting to Blade Runner levels of doubt about that and all those moments I'm not watching NowTV All will be lost in time, like tears in rain...

So any help you can provide will be awesome
1 REPLY 1
Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for posting.

 

That's rather odd that it keeps prompting you on the Xbox only.

 

Have you made any changes to the Xbox's set up or anything? liked changed location settings? Or do you use any thing like a VPN or proxy to connect to the Internet?

 

We're going to go back to making origami unicorns now...

 

Thanks

 

Simon

NOW TV Team