20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
28-08-2015 12:21
How can I remove my card details?
28-08-2015 13:42
Hi @Anonymous User
I'll get this looked into for you.
Keep an eye on your emails for further updates.
Birgit
NOW TV Team
21-07-2014 14:15
21-07-2014 14:46
Hi Leahleach-11,
Thanks for getting in touch.
Sorry for any inconvenience this has caused.
If you wish to cancel your NOW TV account you will need to follow the steps found here.
If you have cancelled your account and are still being charged it may be that you have another account that may be under a different name or email address.
Please come onto live chat and speak to an adviser who can look into this for you.
Live chat can be found .
If you have any further questions please feel free to get back in touch.
Thanks,
Karl
NOW TV Team.
28-07-2014 12:54
Need help removing bank card and cancelling account please, xbox says I am using a different username to the one I log into here but the card details are the same yet it says the xbox username doesn't exist?
28-07-2014 13:07
Hi Anndnf,
Thanks for posting.
Sounds like you have more than one account.
So we can establish what's happening and look into your details we'll need you to speak to Live Chat or Email us. information on how to get in contact can be found here.
Thanks
Simon
NOW TV Team
14-01-2015 20:40
14-01-2015 21:41
15-01-2015 11:37
Hi @Anonymous User
Thank you for posting on our community. Sorry to hear you wish to remove your card details.
I will send you an e-mail very shortly. Please keep an eye out on your e-mail account.
Thanks
Ranj
NOW TV Team
23-11-2015 20:00
Hi I would like to remove my card details too, please email me your advice. Thanks.