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Roy29121
Posts: 1
Registered: ‎07-03-2013

I've lost my log in details, and don't know the email I used to set up my account. Can I retrieve th

Is it possible to retrieve log in details with my bank details, and gamer tag I'm using to watch/subscribe to now tv. I've had to create a new account to post this
NOW TV Team (Retired)
Shannon-B
Posts: 1,615
Registered: ‎10-10-2012

Re: I've lost my log in details, and don't know the email I used to set up my account. Can I retriev


Roy29121 wrote:
Is it possible to retrieve log in details with my bank details, and gamer tag I'm using to watch/subscribe to now tv. I've had to create a new account to post this

Hi Roy29121,

 

Thanks for getting in touch.

 

To retrieve this information we would have to do this manually over a secure Live Chat as you aren't aware of which email address was used.

 

You can find the Live Chat link on the right hand side of the Help/Community page or on the bottom left of the Home page.

 

We are open from 10am-10pm everyday. If the button is grayed out it means that there is currently no one available but if you refresh it every now and then it should pop back to life.

 

Cheers,

 

Shannon

NOW TV Team