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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

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For missing episodes, sound issues, subtitles and content availability

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Cant set up the broadband

Engineer arrived at my house. He said my property is fttp only( fibre to the premise) and there is no copper plant available. Please advise.

Vic2 by • Newbie
  • 8 Views
  • 0 replies
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Channels still not working on TV

Now TV customer service advisor'sYet again they just tell you your technical issues will be prioritised it's been exactly a week since my first complaint and nothing has been done for meChannels not working, pixels on the screen on my LG Smart TVAnd ...

Andy52 by • Mentor
  • 27 Views
  • 2 replies
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5.1 not working on Rocu Stick

Since latest update 5.1 no longer works via the app on the Rocu Stick, it still works on chromecast though.Appears to be a bug in the latest update 8.1 Mar 25, 2024

MCN by • Mentor
  • 653 Views
  • 20 replies
  • 2 thanks

Races take ages to upload?

Hi all, I literally have only signed up to Now Tv to watch F1.Unfortunately I can’t always watch them live due to work. Why do they take days to be uploaded? In example the Sprint Qualis this morning still isn’t uploaded. At the moment doesn’t really...

Dan4 by • Newbie
  • 19 Views
  • 1 replies
  • 0 thanks

Resolved! No Chinese GP sprint race

Hi, I can't see any option to watch the Chinese GP Sprint race at 4AM tomorow. The sprint shootout was there this morning and I can see Qualifying at 7AM but no Sprint race which starts at 4AM as you can see here on the Sky Sports Website.https://www...

dipsan by • Advocate
  • 129 Views
  • 3 replies
  • 1 thanks

Error code 0 EDD

Buongiorno, sono un vostro abbonato  Now Tv Pass Sport per 12 mesi,da oltre 2 mesi non riesco più a vedere i programmi dallo smartphone; mi appare sempre il messaggio " ( Error code 0 ) EDD, ho contattato ripetutamente il centro assistenza Now sia pe...

Can't open some Chinese websites

A few days ago, I can't open some Chinese websites, such as : https://www.ali213.net/, http://www.xunlei.com/, etc but I can access it before via now tv broadband, and if I switch to 4G mobile, I can access it.  I tried to turn off all buddy settings...

CUSTOMER SERVICE. CANNOT GET ANY HELP.

NOW TV IS USELESS CANNOT CONTACT CUSTOMER SERVICE, COMPLAINED ABOUT NOW SPORTS PACKAGE PRICE, GAVE ME SIX MONTHS , WHICH TURNED OUT TO BE 5 . Then they turned my one remaining month off so cannot even watch the sport , because I did not want the offe...

ROD1965 by • Advocate
  • 25 Views
  • 0 replies
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