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Anonymous User
Not applicable

Judder and blurry sky sports

Hi,

 

I currently watch Sky Sports via NowTV on my PS4.

 

This is connected via ethernet and I get fibre and after running speedtests I get c45mb download and c20mb upload.

My TV is a Sony 4k - I have excellent picture quality when streaming YouTube etc. so know that I do not have any TV/Network/PS4 related issues.

 

Ever since NowTV has been upgraded I get terrible picture quality (I may as well stream illegally instead of paying!). Close up, still motion is ok but when this pans to match action (footy) the picture becomes blurry with motion judder. I have deleted the app/re-installed and have gone in/out of the channel. This does not help. The picture qualiy is 0 when I used to get >3000 on the old app.

 

Any ideas how to improve the picture quality?

 

Cheers

96 REPLIES 96
Andy
Legend 5
Legend 5

@SeeMoreDigital wrote:
For anyone who's interested. Here's a link to the up-coming Sky Sports Box Office Events.

As I mentioned before, all this content is offered by Sky Television plc via their own dedicated 'app'. Which means if anyone is unhappy with what's on offer or are having issues connecting to Sky's service they're better off contacting a Sky TV representative....

Cheers


That link is for ordering Sky Box Office to watch on a Sky box, it WON'T allow you to watch on the NOW TV app, neither will contacting Sky TV staff help as it's NeuLion who organise streaming to the app.

 

To order events for the NOW TV box app you need to go via https://skyboxoffice.neulion.com/ however the annoying thing is they offer no indication if the fight is being streamed or when it will be available to order. According to their Twitter feed 

 

https://twitter.com/neulionsupport/status/803704795353804800

 

I'd suggest anyone who wants to enquire do so via their Twitter account or email fansupport 'at' neulion.com 

SeeMoreDigital
Legend 5
Legend 5

@Andy wrote:

That link is for ordering Sky Box Office to watch on a Sky box, it WON'T allow you to watch on the NOW TV app...


Indeed... It is however a reliable resource as to all upcoming Sky Sports Box Office events 😉

Anonymous User
Not applicable

Hi there. The fight will be available to purchase either tonight or tomorrow afternoon here https://skyboxoffice.neulion.com/  all is needed to do then is to Download the sky sports boxoffice app from the app store on the Now TV Box.

Anonymous User
Not applicable

Hi stephnick

 

Had no joy at all for the AJ fight still getting nothing on the link page

Anonymous User
Not applicable

Hi There. The fight will be available to purchase either tonight or tomorrow afternoon here https://skyboxoffice.neulion.com/  all is needed to do then is to Download the sky sports boxoffice app from the app store on the Now TV Box.

Anonymous User
Not applicable

@Anonymous User You can now Book the Event here https://skyboxoffice.neulion.com/ then download the Box Office app to watch tomorrow evening.

Anonymous User
Not applicable

I want to watch the Anthony Joshua fight via Box Office next Saturday,  however,  do I actually need to be a sky customer in order to order the fight?  

SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum,

 

Please refer to the following topic: Sky Sports Box Office Event.

 

 

Cheers

4268
Legend 5
Legend 5
@Anonymous User you will need a Now box though if you are not a Sky customer.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

Yeah I have a Nowtv box but im following what its asking me, and it sends me to the sky website to create an account,  but when I do, it asks for my Sky account number or the card i use to pay for my sky account.  Well  I dont own sky i just use the now tv box.  So can i still order box office for the fight next week?>