06-11-2015 21:24
08-12-2015 22:38
@Anonymous User wrote:I have the same problem. A small picture in the top left of the screen. I haven't found a solution yet. Must be a now tv issue as netflix and amazon are all OK
Hi and welcome to the forum,
Please refer to the previous posts within this topic, for a solution and the reason why you are having this issue!
Cheers
13-11-2015 11:52
13-11-2015 12:39 - edited 13-11-2015 12:40
teejay1 wrote:
Just checked display settings now I've changed to hdmi cable and had a new option of 720p changed it to that and it's fine now. Thanks for help.
Only got one hdmi port on TV so looks like I will have to keep swaping for my other devices. What a mither. Thanks again
Hi @Anonymous User
You won't need to keep changing things around. If you get one of these:
It will allow up to 3 HDMI appliances to be on one port on the TV. You would need to find an extra HDMI cable though
Hope that helps
13-11-2015 13:04
24-11-2015 21:20
ljpaddington wrote:
This seems to be affecting more n more Roku users... This suggests to me that it's not the compatability to our TVs... I have now cancelled my subscriptions due to this issue not being fixed! It's weird because the whole layout of the selection films is on the whole screen and the buffering sign is in the middle of the screen whilst the movie is loading yet when the movie starts it only plays in the top right hand corner. I would like my £9.99 refunded for this month but I won't hold my breath
What's your Roku box's 'model number' and 'Software Version'?
24-11-2015 21:46
Hi all - this started happening to me 3 days ago. I can access Netflix, Amazon Prime and BBC I Player with no problem but I can't watch Now TV through it at all. Surely it must be a Now TV issue as I too have had Now through my Roku box for well over a year now and this is the first time it has ever happened.
Has anyone actually managed to fix the issue?
Thanks
24-11-2015 21:49
kikibeevis wrote:
Hi all - this started happening to me 3 days ago. I can access Netflix, Amazon Prime and BBC I Player with no problem but I can't watch Now TV through it at all. Surely it must be a Now TV issue as I too have had Now through my Roku box for well over a year now and this is the first time it has ever happened.
Has anyone actually managed to fix the issue?
Thanks
What's your Roku box's 'model number' and 'Software Version'?
24-11-2015 22:32
25-11-2015 5:35
i have the same prob not a happy bunny
25-11-2015 9:43
Hi @Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User and @Anonymous User,
I've raised this to our technical team to look into, as there were three separate topics about this issue (I've merged them all together now).
Can you all confirm for me how you're connecting to your TVs? This post by @Anonymous User seems to suggest they were using the AV cable when it stopped working, but switching to HDMI made it work. If you could let me know if you're using the AV cable too, that'd be great.
Thanks,
Tom