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First Poster
mcgowan86
Posts: 2
Registered: ‎05-01-2013

why now tv wont work on my laptop

can use it on xbox fine but will  not play on my laptop, i have downloaded what it has asked me to, to play the videos but keeps coming up with error?

NOW TV Team (Retired)
Dave-C
Posts: 73
Registered: ‎02-11-2012

Hi mcgowan86,   Thanks for contacting us, sorry to hear y...

Hi mcgowan86,

 

Thanks for contacting us, sorry to hear you're having trouble with NOW TV on you laptop.

 

It is dependent on what error you are experiencing, but in this LINK you should find some helpful trouble shooting steps that should get you viewing.

 

If not, please get back in touch with some info on;

 

Device, operating system, browser and the error code you are experiencing.

 

Hope you are viewing soon.

 

Thanks

 

Dave

NOW TV Team

First Poster
mcgowan86
Posts: 2
Registered: ‎05-01-2013

Re: why now tv wont work on my laptop

i still cant get on the comment i am receiveing is.. error getting video information?

NOW TV Team (Retired)
Aaron-S
Posts: 2,005
Registered: ‎31-08-2012

Re: why now tv wont work on my laptop

Hi mcgowan86,

 

I'm sorry to hear you are having issues with NOW TV.

 

Could you please try the steps outlined here and let me know how you get on.

 

Thanks,

 

Aaron

 

NOW TV Team