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First Poster
StalknSpoon
Posts: 4
Registered: ‎05-06-2013
Accepted Solution

Trying to watch NOW TV on my laptop.

Hi, I'm trying to watch Now TV on my laptop but when I click on the film there is a pink box asking me to subscribe, after clicking this box it says "Here's What You've Ordered" and asks me for my payment details. I am already paying for this service and don't want to be charged again, I can however play movies on my xbox 360 without any problems.

NOW TV Team (Retired)
Gail-Y
Posts: 64
Registered: ‎17-04-2013

Re: Trying to watch NOW TV on my laptop.


StalknSpoon wrote:

Hi, I'm trying to watch Now TV on my laptop but when I click on the film there is a pink box asking me to subscribe, .........


 

 

Hi StalknSpoon,

 

Thanks for your post.

 

It is possible you just need to reconfirm your payment details via your laptop. 

 

Here is a link obout the error you have received.

 

This should resolve the issue and if you have anymore trouble come back to us.

 

Regards,

 

Gail

NOW TV Team

First Poster
StalknSpoon
Posts: 4
Registered: ‎05-06-2013

Re: Trying to watch NOW TV on my laptop.

Hi Gail, thanks for your reply, if I follow the on screen instructions I won't have to pay again will I?

 

Regards

NOW TV Team (Retired)
Gail-Y
Posts: 64
Registered: ‎17-04-2013

Re: Trying to watch NOW TV on my laptop.


StalknSpoon wrote:

Hi Gail, thanks for your reply, if I follow the on screen instructions I won't have to pay again will I?

 


Hi StalknSpoon,

 

The message is a prompt to set up the account fully and you will not be charged twice on this account.

 

Regards,

 

Gail

NOW TV Team