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EdGunner
Posts: 9
Registered: ‎11-05-2013

Browser does not support Silverlight

I still cannot view NOWTV.  A message saying that my browser does not support Silverlight keeps coming up when I try to view content.    I've tried changing browser (to Mozilla and Google Chrome) but still get the same message and sometimes "error getting information" is displayed.   I'm getting really fed up with the whole process now and would like a refund on my pass please, thank you I give up on NOWTV.

NOW TV Team (Retired)
Aaron-S
Posts: 2,005
Registered: ‎31-08-2012

Re: Browser does not support Silverlight

Hi EdGunner,

 

Sorry to hear you are having issues.

 

I would like nothing more than to resolve this problem for you. Can you provide me with the device you are using and the version numbers of the web browsers you tried so we can try to help you?

 

However, if you would still like a refund, I have sent you a private message on how we can get this sorted for you.

 

Thanks,

 

Aaron

NOW TV Team