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Community Manager
Tom-R
Posts: 2,025
Registered: ‎11-01-2013
Accepted Solution

NOW TV Account and Billing Help and Info

[ Edited ]

This area will be used to store frequently asked questions regarding your account and billing for NOW TV. We'll add them on an ongoing basis.

 

How does NOW TV appear on my card statement?

 

Which credit and debit cards can I use to pay for NOW TV?

 

How do I cancel my NOW TV account?

 

Is NOW TV available in the Republic of Ireland?

 

How do I find out when my free trial or current subscription ends?

 

Do I need a TV licence to watch NOW TV?

 

If you have any suggestions for additional FAQs, please send me a private message and I'll get them created.

 

NOW TV Team
Sarah-W
Posts: 43
Registered: ‎16-07-2012

What will appear on my card statement?

[ Edited ]

All charges for NOW TV will show on your bank statement as NOWTV.com/billinghelp.

 

This means that you have signed up for a Sky Movies or Entertainment Month Pass, or have purchased a Sky Sports Day Pass.

NOW TV Team (Retired)
Rich-A
Posts: 501
Registered: ‎16-07-2012

Methods of payment for NOW TV

[ Edited ]

You can currently use any major UK credit & debit cards with the exception of American Express and Maestro. As the service is only available in the UK, overseas cards are not accepted.

NOW TV Team (Retired)
Aaron-S
Posts: 2,005
Registered: ‎31-08-2012

How do I stop my subscription or cancel my account?

[ Edited ]

We're sorry to see you go, but hope you'll come back soon! This handy video explains how to cancel and renew your passes:

 

 

There's some more information here too: Cancel my NOW TV account.

NOW TV Team (Retired)
Aaron-S
Posts: 2,005
Registered: ‎31-08-2012

Is NOW TV available in the Republic of Ireland?

[ Edited ]

Unfortunately, at this time NOW TV is not supported in the Republic of Ireland.

 

However, we're always looking at ways to expand and improve. Keep an eye on the NOW TV News board for any future updates regarding this.

 

 

 

Community Manager
Tom-R
Posts: 2,025
Registered: ‎11-01-2013

How do I find out when my current subscription ends?

[ Edited ]

To find out how long is left of your pass, head to the My Account page.

 

You'll see a ticket for each of our three services, with details of any active on your account, when your free period ends, and how much it'll cost from your next payment date.

Community Manager
Tom-R
Posts: 2,025
Registered: ‎11-01-2013

Do I need a TV licence to watch NOW TV?

You only need a TV licence to watch NOW TV if you're viewing live channels.

 

If you're only using movies or entertainment on demand, and no live content, then you don't need a TV licence.

 

If you're using a Sky Sports Day Pass, or watching live movies or entertainment channels, you do need a TV licence.