21-01-2013 10:19 - edited 06-03-2014 15:28
This area will be used to store frequently asked questions regarding your account and billing for NOW TV. We'll add them on an ongoing basis.
If you have any suggestions for additional FAQs, please send me a private message and I'll get them created.
Solved! Go to Solution.
18-10-2012 18:17 - last edited on 13-12-2013 11:44 by Tom-R
All charges for NOW TV will show on your bank statement as NOWTV.com/billinghelp.
This means that you have signed up for a Sky Movies or Entertainment Month Pass, or have purchased a Sky Sports Day Pass.
19-10-2012 17:36 - last edited on 10-07-2013 08:33 by Tom-R
You can currently use any major UK credit & debit cards with the exception of American Express and Maestro. As the service is only available in the UK, overseas cards are not accepted.
19-10-2012 17:47 - last edited on 16-01-2014 13:49 by Tom-R
We're sorry to see you go, but hope you'll come back soon! This handy video explains how to cancel and renew your passes:
There's some more information here too: Cancel my NOW TV account.
15-01-2013 15:26 - last edited on 28-01-2013 10:21 by Tom-R
Unfortunately, at this time NOW TV is not supported in the Republic of Ireland.
However, we're always looking at ways to expand and improve. Keep an eye on the NOW TV News board for any future updates regarding this.
28-01-2013 11:28 - edited 13-12-2013 11:47
To find out how long is left of your pass, head to the My Account page.
You'll see a ticket for each of our three services, with details of any active on your account, when your free period ends, and how much it'll cost from your next payment date.
You only need a TV licence to watch NOW TV if you're viewing live channels.
If you're only using movies or entertainment on demand, and no live content, then you don't need a TV licence.
If you're using a Sky Sports Day Pass, or watching live movies or entertainment channels, you do need a TV licence.