21-01-2013 10:19 - last edited on 19-08-2014 17:17 by Stephen-L
We've compiled some of the main questions that you’ve all asked us into this handy guide all about accounts and billing information on NOW TV.
Just select a topic from the list, or scroll down the page to read them all.
18-10-2012 18:17 - last edited on 19-08-2014 17:10 by Stephen-L
All charges for NOW TV will appear on your bank statement as NOWTV.com/billinghelp
Unless signing up for a 30 Day Free Trial or special offer, payment is taken instantly.
You can currently use any major UK credit & debit cards with the exception of American Express and Maestro
Unfortunately, at this time NOW TV is not supported in the Republic of Ireland.
28-01-2013 11:28 - last edited on 20-08-2014 10:18 by Stephen-L
You may have more than one account and the active subscriptions are on a different account.
You may have another NOW TV account registered to your payment card
To create a NOW TV account you must sign up using an email address that is not linked to any Sky service.
Please check the details and try again, there are some common characters that are often entered incorrectly such as O & 0.
Please visit the Update Card Details section of My Account on NOW TV.COM
If you wish to unsubscribe, you can do so by emailing firstname.lastname@example.org from your registered email address
06-03-2014 15:27 - last edited on 19-08-2014 17:32 by Stephen-L
Click the link to cancel your NOW TV subscription in a few simple steps
Here’s some information on renewing an inactive NOW TV subscription
The purchase history section of your account gives you a full list of payments to NOW TV.
To find out how long is left of your pass, head to the My Account page.
You only need a TV licence to watch NOW TV if you're viewing live channels.
Video guide to cancelling your NOW TV Pass
Video guide to managing your NOW TV passes