06-12-2013 20:10 - edited 06-12-2013 21:37
Hi, I have just set up my NOWTV box for the first time and it is saying i have reached the maximum number of devices. The website and ipad app show only 2 registered devices and it should allow 4?
Appreciate some help.
Thanks
26-12-2013 15:27
Afternoon all
I'm having a similar problem with this - I'm trying to watch on my computer which is already registered and have been told that I'm unable to as I have 'Too many devices registered'. I have two computers registered, but can't tell which one is which to try to remove one and re add it - anyway you could help?
Merry Chrsitmas
P.
26-12-2013 15:32
@Anonymous User - Done
Hope you had a great Christmas!
Happy viewing!
Char
NOW TV Team
26-12-2013 18:13
Thank you very much 🙂
P.
07-09-2016 20:28
Can you please reset mine? It is saying I have too many devices but I watched a film yesterday . Thank you
07-09-2016 20:37
@Anonymous User
Have a read of this linked guide about managing your devices, if you are up to the maximum of four devices and you have used your one change for this month your will need to contact nowtv live chat.
To contact live chat open the same linked page below scroll towards the bottom of the page and click on "contact us" highlighted in green.
08-09-2016 10:58
Hi @Anonymous User
I have sorted that for you.
Thanks
Andy
27-05-2017 9:50
I only have 3 devices on my account yet on each divice im told i have to many devices, can this be reset?
27-05-2017 10:21
Hi @Anonymous User,
It sounds as though your device limit count requires refreshing. Which can be performed by contacting a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility. Here's what you need to do: -
Cheers
16-03-2014 18:06
27-04-2014 17:13