I have been charged for two extra months even though I deliberately turned off the automatic rewnal seen as the cost is ridiculously high I would like to know why I have been charged as I now starting to think that your company is a scam and that I h...
Hi I've purchased the now tv white box on 18th April and I entered my card details to verify it was my card but I was still charged a payment of £6.99. I was still on a trial period for 14 days.Also it shows on my account that I purchased an Entertai...
payments are being taken out of my account £6.90 monthly, I want to cancel this , no passes to cancel, is this a subscription? When i bought this box I was told no subcription was needed!!! How do I cancel it altogether?
Does anybody know if there is a discount monthly price if you were to get both the entertainment and movie package?
Hi my son has a now tv box in his room and I pay for the pass as his pocket money but he wants to watch at his dad's too. I can't afford to pay for 2 passes so wondered if I got another box if he could use the same account? Off of a different WiFi? O...
Hello, Trying to set-up a 2nd box. Repeatedly getting the message as per subject. Re-set nowtvbox X 3 Up-dated software X 7 or 8 or I ost count. Re started router X 1 Re-set password X 1 Lost will to li....................aaaaaaaaaaaaaaarrrrrrrrrrrr...
I have sent a number of tweets and Twitter messages and email directly from the web site all to no avail, can you pls help with my query?
Hi I have a few problems with now tv. My first problem is that on this account I subscribed for a 14 day free trial for the entertainment pass it worked and then I got charged the monthly payment from my card. My second problem is that I have another...
At the beginning of April my system changed its display and said that my passes had run out and it gave me the option to do two 14 day trials even though payments were made from my account on or about 10th March. On 11th April my regular monthly paym...
Hi, is anyone having problems re the new black Now TV box remote being slow to respond? I have reset it several times but it hasn't resolved the problem. Any help would be gratefully received. Thank you.
