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Discussions

Payment

I already have a now tv account and I have tried to sign in on My phone and it is telling me that there is a problem so I go back on the original computer and log in it says getting warmer........ And askes for my debit card details which I have alre...

Movie pass

Hi I have just made a mistake as I cancelled my subscription twice by mistake. Can I possibly go back to £5.99 a month as I chose it the first time but I didn't think it went through as my Internet is playing up and I cancelled it by mistake 

1014 Payment

This might sound silly... I am trying to sign up for the 14 day free trial on receipt of a NowTV box. The issue I have is that it keeps saying Error 1014 - not authorized. I've tried 5x different cards that I own VISA/MC - Natwest, Barclays They are ...

No contract message

I get a no contract message when I try to watch movies on my EEtv. This is not true as I can watch on my two other devices (iPad and Appletv) and my account is up to date. I have followed advice to update my EE box but still no joy. Help please.

White Box constantly buffering

Since last Sunday my white box constantly buffers while playing anything every few mins have reset updated changed bit rates etc still the same Wifi signal is totally fine can also view fine on iPhone just not the box, customers support solution is t...

Resolved! RE error something not

hi i have just signed up with now tv when im trying to watch films on my pc it keeps displaying this message ERROR SOMETHINGS NOT RIGHT TRY AGAIN OR COME BACK IN A MOMENT it was working as i watched a film last night but now all im getting is this me...

Taken payment after cancelling

I cancelled my package with you last month after you had taken the payment on 20th month then out of the blue you take money again this month after it had been cancelled and a week earlier than it would have been due anyway. There is no way of speaki...