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NOW Box white (Archived)

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White box not working

Hi I'm having a problem with white now tv box. My internet seemed to be down last night (sky) and when I woke up my white box will not let me get past loading stage of watching now tv content or catch up just buffers then says I'm not connected. Trie...

Error 10021

Keep getting this error even though other devices have been turned off for 30 minutes. This is ridiculous, the software needs changing. The checks carried out are obviously too slow. I don't have much time in the evenings and this sort of thing is ri...

My Remote Control is not working!

When I turn my box on it works for 30 seconds then it's like it has timed out and just stops working. I try resetting the box but then doesn't work at all. I've tried changing the batteries but nothing works. I've only had this box 6 months so surely...

Now TV on laptop

Hello there,I have recently today just bought the NOW TV black box, I have set it up on my laptop ( Windows 10) but cannot seem to get the remote working via my laptop . And I have not been able to download apps or figure out how to? Does anybody/can...

Fault

I am trying to watch some now tv and it keeps stopping midway through the program with error code PL-0 can any one help

10021

This is happening to me a lot at the moment and is getting really stupid, I have 4 devices and never have I had a problem switching to another one or even having 3 running at the same time, and now I'm lucky to even get 2 running, please someone tell...

Progressive loss of AV synchronisation

I have complained about this previously and it was suggested that it was a problem with the White NowTV box rather than a firmware issue.  I have now got a new White NowTV box and it behaves in the same way.  The box is connected using the AV connect...

Error code 10021

I'm receiving the above error code!I've switched all other devices off and reset the one I'm trying to watch but still getting the same error code!!

pixelation

I have had my white NOW tv box for some years now and when I try and watch it now, during movies it pixalates horribly. stopping the movie and restarting it doesnt help. it will go clear then pixelate again. anyway to fix this? I have1-checked connec...