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Buffering pain

Over the last few days I'm getting buffering about every 5mins, I've tried all the solutions​ mentioned in this community site but nothing works, does this mean the box is had it? Thanks

Changing channels

For the past week or so i cannot change channels without having to go back to the menu,when i change a channel i get the multi coloured balls rotating and that is all that happens,to connect i have to go back to the guide and connect the channel that...

Unable to access YouTube favourites on NOW TV app.

Last night when I used the YouTube app I didn't have access to my favourites or Liked videos. Is this a known problem? They're still all saved on my account when viewing on a PC but the NOW TV app seems to have lost them.I can save new ones but I'd l...

Error message

Somethings not right.Give it a moment, or check now tv.com/status for updates.I don't have a box as I watch it through my smart tv and this is being displayed alot.Any ideas please

Remote not working.

My remote keeps disconnecting and the directional buttons dont ever work. It has new batteties and has never been damaged etc. Pls can i get a new remote? As i love now tv and dont want to go back to virgin or anything else. Pls help?

Unable to press cancel button

I got two free month passes for The entertainment and movie packages. It has now got to the end of the month and money for a second month of these passes has attempted to be taken out but I had no money in the bank so it is saying my payment is overd...

Now tv broadband connection issue

Can anybody help me please my broadband isn't working and is saying connection has dropped I've completed all it asks to do and is know stuck on asking for my password reapeatedly I have had now to for about 4 months I can't use my TVs or anything fo...

Resolved! Box upgrade

Good eveningIf I upgrade my box from the first white one to a new one will I have to remember subscribe ? I see the latest box has a ethernet connection..I'm hoping this will result in less buffering .Regards Dave..