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My box is not working at all

I set my white now tv box up last night. Worked fine. Switched my tv over to watch eastenders. When I put it back on to the now tv box, it's not working at all. It's all plugged it and connected. No light is coming on at all. I've unplugged everythin...

NOW TV Box Maintenance - Important Information

On Wednesday 23 August between 13:00 – 19:00 we will be making some important updates to our NOW TV Box.   The changes will only impact the following actions on your Box:   Activating a new NOW TV Box or resetting your NOW TV Box: Instead, choose a d...

Karl-F by Community Manager
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Now Tv control not responding

Hello everyone,I've been having issues with my now to control.For some reason it has just stopped responding, I have tried the usual things such as battery change, switch on and off, unplugged cables and also a manual reset.Does anyone know how I cou...

Resolved! Now TV Box

Frozen on Let's Start page pulsating white light Tried hard reset unplugging everything and resetting router but no chanceCan you send me help via email

now tv box wont let me sign in

now tv box wont let me sign in keeps saying username or password are wroung which they are not! tried changing password and reseting the bpx by puting a pin in the back of the box what can be wroung? how do i fix it ?

Software update failed

My now tv box was working fine then all of a sudden this evening it is showing "no information" on the home screen. I tired software update but it keeps failing. My network is fine. I switched off the box and router. I have reset the box and connects...

Error 009

Error Code 009 came up after I moved white box to new TV, and installed a wifi extender adapter.  I had been having problems with the box when viewing BBCiplayer.  Once I unplugged the extended as recommended, the box reconnected to the internet, but...