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White box continuously rebooting

Ever since the firmware upgrade last week, my white box has been on a continuos boot up sowing the splach screen. I have done a reset by pressing the rset button in for 30 seconds and te system will boot  and let me enter the wifi details, then after...

Problem with box

I've had my now tv box for just over 2 years and I've stared having problems with it. It freezes in the middle of watching programmes and the sound continues in the background or it just stops and goes back to the main menu. I've updated it and reset...

Resolved! Trying to get movies to play through both boxes

Hi,We recently bought a Now TV box along with the entertainment and movie packages. We have this downstairs and it works fine.We have my partner’s old Now TV box plugged in to the telly upstairs and I logged in with the account details that has the e...

Defective Smart Box

Ordered a smart box on Friday received on Tuesday and it’s dead, no output, I’m a new customer and really disappointed with the quality of the box, how can I raise a complaint?

Defective box

Now I used to own a white box and for £9.99 I could watch EVERTHING. The white box suddenly went faulty. I phoned the customer support after seaching for a long time, it continually went round in circles. When I finally got through the call was recie...

Resolved! Can I take my Now TV box on holiday within UK?

Hi.  I'm going to be travelling around the UK with work for the next few weeks and I don't want to miss the Game of Thrones finale!  Is it ok to take my Now TV box around with me?  Do I just plug it in to my hotel TV HDMI and start watching?  Or do I...

Connecting now tv to student wifi

I've been trying to connect my now tv box to my student wifi, but because there's a username and password required to be properly connected it's not working for my now tv box. Is there any solution to this???