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Anonymous User
Not applicable

My two mounts movie pass voucher is not working

I recently bought a brand new box with a two months movie pass inside.

 

I sign in and applied for the free month movie trial. Then I was trying to apply the pass a few times but I get erorr mesage.

 

What to do now. I can't use my pass

46 REPLIES 46
Anonymous User
Not applicable

Hi @Anonymous User 

 

Thanks for your post.

 

We're very sorry to hear that you've had issues applying your pass.

 

A member of the team will be in touch shortly via email.

 

Thanks,

Steve

NOW TV Team 

Anonymous User
Not applicable

I have the same issue.

 

I bought a NOW TV box on the promotional stand at Waterloo station only last week.

 

The promotion came with a 2 Month movie pass yet the voucher code does not work.

Karl-F
Community Manager
Community Manager

Hi @Anonymous User , 

 

Thanks for getting in touch. 

 

I have sent you an email regarding this. 

 

Thanks, 

 

Karl 

NOW TV Team

Anonymous User
Not applicable

i Have had the exact same problem , purchased box with 2 month movie pass and entered voucher code to be told it was not valid.

Karl-F
Community Manager
Community Manager

Hi @Anonymous User , 

 

Thanks for getting in touch. 

 

I have sent you an email regarding this. 

 

We look forward to hearing from you. 

 

Kind Regards, 

 

Karl

NOW TV Team

Anonymous User
Not applicable

I have the same problem what do I do?
Anonymous User
Not applicable

Hi @Anonymous User 

 

Thanks for posting and welcome to the community.  The text on the passes is very difficult to read in my experience, just to make sure, have a look at this link to make sure you've entered the code correctly http://help.nowtv.com/article/Code-not-valid

 

If you still have no luck, please re-post & a member of the NOW TV Team will pick up your post and get you up & runningSmiley Happy

Anonymous User
Not applicable

I cannot get my 2 months free movie pass that came with my box to work, says invalid.
Help please, was already to enjoy a movie but can't.
Anonymous User
Not applicable

We also have the same problem voucher code is not valid can someone help