Search

Reply
First Poster
woodwardgreg
Posts: 2
Registered: ‎12-12-2013

I cannot log in to my NOW TV box

I have purchased a NOW TV box and entertainment subscription, I can view content on my Mac or iPad but when I set up the set top box, I connect to wifi network ok, it then asks for my username and password.  I enter them, the box seems to reboot and I am presented with the password screen again.

 

I have tried watching content online, I have reset my password and I have repeated each of these permutations at least a dozen times.

 

Getting very frustrated, can't access live chat and so hope to get a response promptly.

 

Thanks

Greg

First Poster
woodwardgreg
Posts: 2
Registered: ‎12-12-2013

Re: I cannot log in to my NOW TV box

It's working now...

NOW TV Team (Retired)
Char-A
Posts: 2,016
Registered: ‎17-07-2012

Re: I cannot log in to my NOW TV box

@woodwardgreg - Tom-R posted why this was happening jsut incase you missed it.

 

Happy viewing!

 

Char

NOW TV Team