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- Entertainment voucher code is saying not valid ???
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Anonymous User
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06-09-2014 16:28
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Entertainment voucher code is saying not valid ???
53 REPLIES 53
Anonymous User
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06-09-2014 16:37
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Hi @Anonymous User
Thanks for your post.
Sorry to hear that you're having trouble applying your 3 month voucher code.
What error message or code appears when you try to enter your voucher?
Let us know and we'll help you further.
Kindest Regards
Steve
NOW TV Team
Anonymous User
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06-09-2014 16:39
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4010 voucher code not valid ?? I have only just bought the box and voucher ?? Help thanks
Anonymous User
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06-09-2014 16:50
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Thanks @Anonymous User
Usually this error code indicates that you may be entering a character incorrectly.
Please double check any digits or characters that may actually something similar. For example the letter "O" is commonly confused with the number "0" while the letter "I" could be a numerical "1".
See here for further information.
http://help.nowtv.com/article/Code-not-valid
If the issue continues following this please let us know.
Kindest Regards
Steve
NOW TV Team
Anonymous User
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06-09-2014 17:00
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Nope it's defiantly the correct code I am putting in , I'm currently subscribed to movies with one month free , but I have just bought a new box for another TV with a free entertainment pass ???
Anonymous User
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06-09-2014 17:26
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I have checked all that it's still saying invalid I have just bought the box with 3 month entertainment pass?? I currently subscribe to movies only ????
Anonymous User
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06-09-2014 17:28
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I AM HAVING THE SAME MESSAGE CHAT HELP TOLD ME TO COPY AND PASTE THE VOUCHER NUMBER I SENT THEM BUT IT WOULDNT LET ME APPLY VOUCHER. I TOO HAVE ALREADY GOT THE FREE MOVIES PASS DONT KNOW IF THAT IS WHY IT WONT WORK BUT SURELY THAT SHOULDNT PLEASE POST IF U GET IT FIXED SO I KNOW WHAT TO DO CURRENTLY WAITING ON A EMAIL FROM THE HELP TEAM X
Anonymous User
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06-09-2014 17:30
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Will do . Will u also do the same if you hear anything x
Anonymous User
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06-09-2014 17:31
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Hi @Anonymous User
Sorry to hear that you're still having this issue.
A member of the NOW TV Team will be in touch shortly via email.
Kindest Regards
Steve
NOW TV Team
Anonymous User
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06-09-2014 18:10
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i sure will ive been waiting on an email for hours now
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