24-05-2016 9:13
Money has been taking from out of my account without permission as I have cancelled my card on my account I always buy the passes if and when I need them not pay out of my account
how do I apply for a reimbursement?
24-05-2016 9:17
Hi and welcome to the forum,
The reason why you've been charged is because the NOW TV service(s) you've subscribed to 'roll on' automatically if not cancelled prior to any 'free trial', 'voucher pass' or 'monthly' subscription expiring!
You might however be able to get your subcription payment(s) returned to you but obviously the NOW TV people will check to see when you last viewed any content on the service(s) you subscribed to.
Anyway, I suggest you contact a NOW TV representitive via the forums 'live chat' facility. And the easiest way of doing this is by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display active sub-windows (ie: windows within windows). Here's what you need to do: -
Cheers