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NOW Box white (Archived)

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TV keeps flashing

 When viewing Youtube via my box the screen keeps flickering ? I have changed the cable and I am 2 metres away from the router so signal strength is not an issue .... any ideas? 

Now box stuck on home screen

Hello. My Now box is stuck on the home screen (with left hand list home, best of catch up, my apps etc..)I have followed your troubleshooting check list on the Now website including resetting box but it's still stuck on home screen. Help!!Many thanks

Now tv box has frozen completely

I purchased a now tv smart box from Tesco direct 1 month and half ago and it has frozen the odd time but this morning it has now frozen completely and I am unable to use is. I have unplugged and reset it more than once and still no luck. I called Tes...

Box not responding after update or restart

For a while now my box becomes non responsive when I turn my tv off then on again, it restarts itself but gets stuck on the pulsating now tv logo, it would work after switching it off at the wall and on again. Tonight, I tried a hard reset by putting...

White now tv box

My now TV box keeps on freezing on the home, best of catch up page I've rebooted it and still nothing. I am paying each month for this so i would like it to work please it's ridiculous

Now tv smart box froze

Hi my now tv smart box has froze to the street where says home, best of catch up etc. I have tried resetting it but nothing happening, I have the old while box also and that connecting to the WiFi but black box won't, can some one help me please. Tha...

White Nowtv box freezing

My box is freezing at the homepage despite having been reset, factory reset, and all cables unattached and reattached. Any help??? Tried live chat but website is saying it's unavailable. Fab customer service 

Now not working

Both my boxes are frozen. I know my internet connection is working as I'm posting on it. I have a small now box and one of the new ones. They are frozen on the screen that has the listing of choices such as home, best of catch up etc... Even the adve...