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Pixelating constantly

HelloIm a new customer just purchased my passes , im using a white box but the picture is unwatchable very disappointing.  I have restarted my router, upgraded the software on the box switched off and back on and altered picture size.Can anybody help...

White Box Freezing

Hi, I am having problems with my white box. It is continually freezing after pressing home. When it finally does respond it is very sluggish. I've tried a hard reset which works until I use it again. This is very frustrating. Please can you advise? I...

poor quality picture

Hi,Watching SKySports football today was very poor quality on the NOW TV. So poor that I could not even read the score in the top left hand corner. What can be done to imrove this?I have the white NOWTV box connected to a full HD panasonic TV via HDM...

Resolved! Error code 013, can't connect to local network

We're new to Now TV bought especially to watch Sky Sports.  Now have an angry other half who can't watch anything. As above the Now TV Box is connected with an ethernet cable.  I have managed to go to the Platform Screen and Disabled Pings.  Then tri...

Picture quality is terrible on White Now box

Picture quality is terrible on White Now box connected to Panasonic HD ready TV. On NFL, can't read the names on jerseys when players move. Quality is watchable when no-one is moving (like when an interview is happening) but stil pixelated, but thing...

Setting up my box

I have a account with now to when I try to sign in on my box it says "please visit now to/activate to complete the Acount set up process" I brought my box from Currys with a two month cinema pass and I have a account

Pixelated picture on old white nowtv box!!!!

I have 3 white nowtv boxes, and all of them have a really terrible picture while watching movies and entertainment. I have a upgraded top speed internet connection which isnt the issue as i have previously unplugged both the box and internet to reset...

Error 10021

I've had this on now and yet I'm logged out of all my other devices and made sure of it yet it's still staying it?